Effective Date: [20TH MARCH, 2025]
Last Updated: [15TH SEPTEMBER, 2025]
At TheFashionFab (Sanehik Enterprises Private Limited), we are committed to delivering your orders quickly, securely, and reliably across India. This Shipping Policy outlines our practices and your rights regarding order processing, shipping, and delivery.
1. Service Coverage
- We currently deliver across India through our trusted logistics partners.
- Some remote locations may not be serviceable. In such cases, you will be notified at checkout or contacted by our support team.
2. Order Processing
- Orders are processed within 24–48 business hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of high demand, festive seasons, or force majeure events, processing may take longer.
3. Delivery Timelines
- Standard delivery: 3–7 business days (metros & tier-1 cities)
- Extended delivery: 7–10 business days (tier-2, tier-3, and remote areas)
- Estimated delivery times are indicative and may vary depending on your location and courier service availability.
4. Shipping Charges
- Free shipping may be offered on orders above a certain value (as displayed on the Website).
- For orders below the threshold, a nominal shipping fee will be applied at checkout.
- Any additional charges (e.g., Octroi, entry taxes, state-specific levies) are the responsibility of the customer.
5. Tracking Orders
- Once shipped, you will receive an email/SMS with tracking details.
- You may track your shipment directly through our Website or the courier partner’s portal.
6. Delivery Attempts
- Our courier partner will attempt delivery up to 3 times.
- If undelivered, the order will be returned to us, and a refund (after deducting shipping charges) will be initiated.
7. Delays & Force Majeure
We are not liable for delivery delays caused by:
- Courier/logistics partner issues
- Natural disasters, strikes, lockdowns, or unforeseen events
- Incorrect/incomplete shipping addresses provided by the customer
8. Risk of Loss
- Risk of loss passes to the customer once the product is delivered to the shipping address.
- We are not responsible for products lost after confirmed delivery.
9. International Shipping
- Currently, we only ship within India.
- International shipping will be introduced in the future, and this policy will be updated accordingly.
10. Contact Us
For shipping-related queries, please contact:
Sanehik Enterprises Private Limited
[312, Third Floor, Plot No.3, Jaina Tower-1, District Centre, Janakpuri B-1, West Delhi, New Delhi, Delhi, India, 110058]
CIN: [U62099DL2025PTC444850]
Email: [sanehikenterprises@gmail.com]
Phone: [+91-7982524311]