Effective Date: [20TH MARCH, 2025]
Last Updated: [15TH SEPTEMBER, 2025]
1. Customer Cancellations
- Orders can be cancelled before dispatch
- If already shipped, cancellation is not possible
- Full refund for prepaid orders cancelled before dispatch
2. Company-Initiated Cancellations
We may cancel orders due to:
- Product unavailability
- Pricing errors
- Payment fraud or suspicious activity
- Force majeure events
3. Refund Timeline
- Refunds for cancelled orders are processed within 7–10 business days